Steve Jobs may not be at the helm, but it appears the same arrogant mentality that bought you “just avoid holding it in that way” is still very firmly embedded in the Apple Ideology. If you’re not familar with that infamous quote from Steve Jobs, take a read here about the problems the iPhone 4 had after being released.
The iPhone 5 is now here and once again the product has bugs and flaws. Or at least, that’s what everybody in the world except Apple would call them. One of the biggest issues with the iPhone 5 is the hated “Purple Haze” effect that for some reason is happening with the iPhone 5 camera. Those who have been around cameras long enough would know that two of the biggest causes of Purple Haze are either faulty hardware or a low quality product. It’s hard to imagine Apple using low quality products, right?
So it must be a fault with the hardware (iPhone Camera) itself.
Gizmodo reader, Matt Van Gastel purchased an iPhone 5 and like many of his fellow iPhone users, contacted Apple Support to complain about the “fault” with the camera. He, like many others had experienced the Purple Haze on the camera. This is what Apple responded to him:
“Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5′s camera.“
Apparently Apple Support think their users are not too smart, because a little research reveals that the Purple Haze has been happening no matter where the light source is in relation to the photo. Indoor shots, outdoor shots, night shots, they’ve all experienced that horrid haze.
But don’t expect a fix anytime soon. It appears Apple are very firm in their belief that the haze is “normal behaviour”, and history shows that Apple are just arrogant enough to actually not listen to their customers.
As Stan Schroeder of Mashable put it, “The world according to Apple is, apparently, simply a bit more purple than you imagined.”
Game & Guide – Apple says camera haze is “normal behaviour”
Yahoo news – Purple Haze, “it’s normal”
Tech Spot – Camera haze is “normal behaviour”
Apple Insider – Users claim camera is defective