Apple Shocks Users, Calls Purple Haze On iPhone 5 Camera “Normal”

 Steve Jobs may not be at the helm, but it appears the same arrogant mentality that bought you “just avoid holding it in that way” is still very firmly embedded in the Apple Ideology.  If you’re not familar with that infamous quote from Steve Jobs, take a read here about the problems the iPhone 4 had after being released.

iphone5-purple-hazeThe iPhone 5 is now here and once again the product has bugs and flaws.  Or at least, that’s what everybody in the world except Apple would call them.  One of the biggest issues with the iPhone 5 is the hated “Purple Haze” effect that for some reason is happening with the iPhone 5 camera.  Those who have been around cameras long enough would know that two of the biggest causes of Purple Haze are either faulty hardware or a low quality product.  It’s hard to imagine Apple using low quality products, right?

So it must be a fault with the hardware (iPhone Camera) itself.

Apparently not.

Gizmodo reader, Matt Van Gastel purchased an iPhone 5 and like many of his fellow iPhone users, contacted Apple Support to complain about the “fault” with the camera.  He, like many others had experienced the Purple Haze on the camera.  This is what Apple responded to him:

“Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5′s camera.

xlargeApparently Apple Support think their users are not too smart, because a little research reveals that the Purple Haze has been happening no matter where the light source is in relation to the photo.  Indoor shots, outdoor shots, night shots, they’ve all experienced that horrid haze.

But don’t expect a fix anytime soon.  It appears Apple are very firm in their belief that the haze is “normal behaviour”, and history shows that Apple are just arrogant enough to actually not listen to their customers.

As Stan Schroeder of Mashable put it, “The world according to Apple is, apparently, simply a bit more purple than you imagined.”

Helpful references:

Game & Guide – Apple says camera haze is “normal behaviour”
Yahoo news – Purple Haze, “it’s normal”
Tech Spot – Camera haze is “normal behaviour”
Apple Insider – Users claim camera is defective

 

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Pass or Fail: Apple Releases Disappointing IOS6 Update

There has been anticipation of Apples realease of IOS6 for some times, and yesterday the world got their chance to grab the latest update. Sadly, the update was not worth the hype it was given.

applemapsThe biggest changes were the exclusion of a native YouTube app (owned by Google) and the replacement of Google Maps with an Apple owned native App.  We are all aware of the “war” going on between Apple and Google over the operating systems, but to drop the worlds #1 and most used Maps and Video Sharing systems is downright stupid on Apples part.

This topic has been hot in the blogosphere over the last day or so, as can be read about on “the verve“, “NY Times” and “Marketwatch“.

Those who updated their devices and tested the maps have found it lacking in every aspect.  There are entire streets missing in some areas and the “fancy” improvements (as Apple would refer to them) such as fly overs and turn by turn navigation are only good if you have a 4S or 5 product, so they have once again left the 3 and 4 users out in the cold.  Those users with the TomTom app on their earlier devices would argue that it has nothing to do with the devices not being fast enough either, it’s simply Apple’s business plan – upgrade your device or be screwed over left behind.

Those users of YouTube will be very pleased with the App that Google created recently that in my opinion is better than the native app that came on the earlier IOS releases.  There is also talk that Google have created a Google Maps app and are awaiting approval from Apple, so the question is whether Apple will do right by their users and approve it, or risk upsetting them en mass.

Then again, history shows that Apple don’t need to go out of their way to satisfy users, as the vast majority will blindly follow them regardless of how good or bad a product they release.

Pass or Fail?

An absolute fail!  The update may be an improvement in the eyes of Apple execs, but to this iPhone user it is a massive step backwards.  Personally as soon as I can i’ll be dropping my iPhone and replacing it with an Android system.

Other stories about the IOS6 Update:

BBC News – New Apple maps app under fire from users
PC Mag – 6 Ways Google Maps beats Apple Maps

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